City of Pasadena

Pasadena provides a wide range of programs and services for our residents. The links below will help guide you to a quality of life that is second to none.

To preserve and improve the physical, social, and economic health of Pasadena neighborhoods by delivering inclusive, innovative, and progressive recreational and human service programs; the Human Services & Recreation Department is committed to providing the City of Pasadena with a wonderful place to live, work, and play which contributes to a connected, healthier, vibrant, and diverse community.

There are two types of formal procedures: Competitive Bidding and Competitive Selection.Competitive Bidding is used to procure labor, materials and supplies of $25,000 or more. The major components of Competitive Bidding include the following:

  • Use of Bid Specifications which include standard and technical requirements
  • Contract award based on lowest responsive and responsible bidder ;
  • Bid Security in the amount of 5% of the bid price;
  • 1% Local vendor preference for material and supply purchases;
  • No negotiation of contract terms;
  • Performance and/or Payment Bonds;
  • General Liability and Workers' Compensation insurance

Competitive Selection is used for professional or unique service in excess of $25,000. The main features of Competitive Selection include the following:

  • Use of Request for Proposals or /Request for Qualifications to select vendors
  • Contract award based on a variety of factors including, but not limited to experience of firm, and project team, references, and price
  • 5% Local vendor preference
  • 5% Small/Micro business preference*
  • Professional Errors & Omissions Insurance as well as General Liability and Workers' Compensation insurance may be required.

Vendors that have been certified by the State of California as a small or micro-business shall receive a 5% preference. Vendors can apply for certification as a small/micro business by obtaining an application on the State of California, Department of General Service's website, . The City of Pasadena only accepts small business certifications from the State of California. Small businesses must provide evidence of certification from the State if claiming such preference.

Introduce your Product or Service:

Start with the Purchasing office staff. Staff is available to explain the City's purchasing policies and procedures, as well as to assist in adding your company to the City's bid notification system. Your business commodity information will be used to potentially match you to specific goods or services advertised in the City's bid notification system.

Bid Opportunities:

The Purchasing website lists current bids for contracts in excess of $25,000. Go to our bid notification website, click on new vendor registration to add your company to our data base. Vendors that are registered will be notified automatically of bid opportunities in their product category. When you register, you may also indicate if you are able to provide assistance to the City in the event of an emergency

Business Licenses

The City of Pasadena welcomes you to the business community. We are pleased that you have selected our city for your business enterprise. We are also here to assist you through the business license process. The information provided to begin the license procedure is intended as a public service and is not all inclusive. Any additional questions should be directed to the Business Services Section.

Monday through Friday 7:30 am – 5:15 pm

City of Pasadena Business Services Section
100 North Garfield Avenue, Room N106
P.O. Box 7115
Pasadena, CA 91109-7215

Alarm Permits

The alarm permit application is applicable for both businesses and residences. The application can be printed out and must be filled out completely before being submitted to the City of Pasadena Business Services Section. Fees may apply.

Alarm Permit Application

Community Outreach

Pasadena citizens and business owners who have an alarm system installed in their residence or place of business need an alarm permit. An alarm permit can be purchased at Pasadena City Hall in Municipal Services, Business License section located at 100 N. Garfield Avenue, Room N106, Pasadena, California. The permit is valid for four years and is prorated based on the alarm permit application date.

There is no charge for the first false alarm within a 12-month billing cycle which runs from January 1st to December 31st; however, if an activation occurs and it is determined that a permit does not exist for the specific location, a permit fee will be assessed, as well as a penalty fee for operation of an alarm system without a permit. The penalty fee will not be waived. Second and subsequent false alarms fees are assessed as indicated below.

Alarm Fees Effective July 1, 2018

Permit for Operation of an Alarm System – $123.50
Operation of Alarm System without Permit – $130.00
Second and Subsequent False Alarm Fee – $144.00(Within a 12-month period beginning each January 1st)

Municipal Services – Business License Office Hours

Monday through Friday 7:30 a.m. to 5:15 p.m.

For Additional Information

False Alarm Billing Questions:
(626) 744-4291 – Department of Finance, Accounts Receivable

Permit Application Questions:
(626) 744-4166 – Department of Finance, Municipal Services

Alarm Activity Questions:
(626) 744-7466 – Pasadena Police Department


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Free WiFi

Enjoy Free WiFi in all rooms

Close to Attractions

10 Minutes to Cal Tech and Botanical Garden. 20 minutes to Dodger Stadium


Free Parking including spots next to door

Vending Machines

Vending Machines available for our Valued guests and Ice Maker.